An Uberdog driver parked on the sidewalk on Macpherson Ave this morning during rush hour, completely blocking pedestrian access. When I asked if she could make room so I could pass with my three young children (ages 9, 4, and 2), her response was "I'm picking up a dog" — she then locked the van and walked off, forcing us onto the road into oncoming traffic.
Couriers and delivery trucks manage to leave room on the sidewalk every day. Uberdog's drivers should be held to the same standard. Disappointing service and a real safety issue for families in the neighbourhood.

Kristasaurus Rex
Feb 16, 2022
So far my experiences are limited, but they've been pretty great! I did a walk-in nail trim which was super easy (and they were really nice about saying how good my dog is, even though I know he's sassy lol), and have booked a full groom first online, then I had to call because I double-booked myself and they were so helpful and friendly when fixing my error.
Updated Apr 2022, have brought my pooch here for 2 full grooms and no complaints. The staff is super sweet and clearly love dogs, the groomer is incredibly patient with my little monster, and he always looks great.

Nassim Maroofi
Dec 28, 2023
Angelica is truly the best dog groomer I've ever come across. Her professionalism and attention to detail make my furry friend look absolutely adorable and beautiful. Throughout the grooming process, she sends me a few photos, keeping me updated and assured. Coby, my dog, always receives numerous compliments every time he leaves Angelica's care. I highly recommend Uberdog Mount Pleasant @ Angelica for top-notch grooming services.

Adilson Mezzavalo
Jul 5, 2024
This place used to be very good, but it has changes drastically in the last months. I had a really bad experience in the last 3 times with my little Yorkie, which is the easiest dog ever to groom. The hair/fur was not aligned, some spots were not cut properly, I had asked for one specific hair cut and my dog received something completely different, not mentioning the front desk not being ready to receive payment because the machine was not set properly. Resuming the review, cost X benefit NOT WORTH it at all. Such a shame, because they just lost another client, and apparently, they don't care either.
My labradoodle and I have had consistent positive experiences at this location. My dog doesn’t really love it when he is left somewhere, so it does take some love to get him to go but the staff there are so sweet! They pick him up like a baby and that makes him totally happy and he always comes home smelling fresh and looking amazing! And he is always happy when we come back to get him! I absolutely love how they take the time to listen to how you want your pet groomed, honour your wishes, no surprises and never any complaints. They provide such a positive experience we will come back again and again! And the prices are extremely reasonable for what you get. I have been charged more for very negative experiences elsewhere. 11/10 experience. Do not hesitate to bring your pets here.

Rachel Lisowyk
Jun 21, 2022
This was our first time going to Uberdog and I would not recommend it for anyone with a long-haired, double-coated dog.
I took my rough collie in for a bath, brush, and tidy, and was told he would be ready in a few hours; he was there for 8 hours. Before leaving him, the groomer confirmed what I wanted done. I confirmed that I did not want him shaved and didn't want his hair trimmed too short, as a previous groomer had given him a husky cut which was unflattering.
After 8 hours, I picked him up and nothing had been trimmed except his paws. Additionally, they shaved part of his belly and left him with razor burns.
On top of that, I was not told until the end of the appointment that the starting price point for rough collies was $180, not $110 as it stated on their website. By the end of the appointment, I ended up paying close to $300 for a result I was very unhappy with. I will probably have to take him to another groomer to finish his trim.
Again, I would not recommend this place if you have a double-coated dog. They are not very upfront about costs and time.